Refund & payment policy

Payments

Plans are prepaid in USDT (TRC20) for a fixed period and activate once the payment is confirmed on the blockchain. Each invoice has a unique amount; send exactly that amount on the TRC20 network. Payments sent on another network, in another coin, or to another address may be permanently lost and cannot be recovered by us.

No automatic renewal

Subscriptions never renew automatically. You choose when to extend, and unused days are always kept.

Refunds

Because access to signals and the platform is delivered immediately, payments are generally non-refundable once access has been granted. Trading results, losses or missed trades are not grounds for a refund.

When we do refund

If you were charged twice, paid more than the invoice amount by mistake, or we cannot deliver the service because of a fault on our side, contact us within 14 days with your transaction ID. Approved refunds are sent in USDT (TRC20) to an address you provide, minus the network fee.

Underpayments

If less than the plan price arrives (for example because an exchange deducted a fee), contact us with your transaction ID and we will either credit a proportional period or ask you to send the difference.